NexGen Retail & E-Commerce Summit, London

15th October, 2026, London, United Kingdom

NexGen Retail & E-Commerce Summit invites industry experts to present their knowledge on how emerging technologies are transforming retail and digital commerce. This next wave of innovation is expected to enable hyper-personalized experiences, enhance security frameworks, and streamline end-to-end customer journeys, potentially driving the market valuation beyond £100 billion by 2030.

Participate with us in London for a forward-looking conference exploring how cutting-edge technologies including AI, data analytics, automation, and digital commerce platforms are redefining retail and e-commerce operations.

About The Event.

The NexGen Retail & E-Commerce Summit, taking place on 15th October 2026 in London, United Kingdom, brings together retail executives, e-commerce leaders, and technology innovators under one roof. This essential summit explores how digital transformation is reshaping the retail and e-commerce landscape—from optimizing operations and enhancing security to delivering seamless, hyper-personalized customer experiences across channels.

Attendees will gain insights into advanced technologies, evolving digital commerce trends, and customer-centric strategies that are redefining the future of modern retail.

Who Should Attend?

CXOs, VPS, Directors, Heads, Managers and Specialists of -

Retail & E-Commerce

Retail Compliance

Customer Experience

Marketing Strategy

Chief Technology

Retail Data Analyst

Supply Chain

Digital Merchandising

Customer Insights

Retail Operations

Technology & Innovation

Brand Partnerships

Customer Success

Retail Sales Analyst

Social Media Marketing

Speakers.

Meet our Industry Leaders

Ekaterina Golovanova

Digital, E-Commerce & Growth Director

L’oreal

Georgia Wickes

Managing Director

ASDA

Meriel Neighbour

Global Transformation Director

River Island

Joanna Mckew

Head of Business Development B&Q Marketplace

B&Q

Pinki Choudhury

Chief Product & Data Officer

Roman Originals

Shashank Kidiyur Sathish

Head of Data & Analytics

Amazon

Shannon Osman

Head of Retail

Footasylum

Cihangir Çetintırnak

Managing Director

Karaca UK

Sherry Fazal

Director of Tech & Innovation

KnatchBull

Fuad Malikov

Fintech

Guus Dekkers

Chief Technology Officer

TESCO

Pete Shrimpton

VP – Head of Retail Technology

Barclays

Bianca M.

Vice President, Digital Transformation

BNY

Why Attend?

Imagine a retail and e-commerce world where:

Shopping is seamless – AI-powered automation and smart checkout experiences make every interaction effortless across online and offline channels.
Every customer feels unique – advanced analytics and machine learning deliver highly personalized recommendations and tailored journeys.
Trust is built in – intelligent systems strengthen fraud detection, cybersecurity, and data privacy at every touchpoint.

This is not just evolution—it’s a complete shift in how retail and e-commerce operate.

The NexGen Retail & E-Commerce Summit is where industry leaders come to decode what’s next. Explore how data-driven decision-making, AI-led automation, and connected commerce ecosystems are reshaping how brands attract, convert, and retain customers. Engage with innovators, uncover new growth strategies, and understand how to stay competitive in a rapidly changing commerce environment.

Join us in London on 15th October, 2026, and be part of the change shaping the future of retail and e-commerce.

Join us in London on 15th October, 2026, for a transformative experience.

Our Schedule

Session-1

The $1 Trillion AI Retail Revolution: Where the Value Chain Gets Rebuilt

TBA

Session-2

Experience Economy in Motion: Turning Post-Purchase Into the New Growth Engine

Reserved for Sponsor

Session-3

Predictive Commerce & Supply Chain Agility: Building a Responsive Retail Network.

TBA

Break

MORNING NETWORKING BREAK

Session-4

Omnichannel at Scale: Creating Seamless, Personalized Customer Journeys.

TBA

Session-5

Modern Network Architecture for Seamless Retail Operations

Reserved for Speaker

Session-6

Hybrid Cloud Strategies Powering Omnichannel Retail Growth

TBA

Panel Discussion 1

The Future of AI-Driven Retail: CEOs & Innovators on the Next Decade of Growth.

Lunch Break

NETWORKING LUNCH & SOLUTION SHOWCASE

Session-7

CX ROI in Action: Measuring Experience Impact Across the Customer Journey.

TBA

Session-8

Customer Communities & Loyalty 3.0: From Transaction to Connection.

TBA

Session-9

Cybersecurity Frameworks to Protect Retail Data & Customer Trust

TBA

Break

NETWORKING & REFRESHMENTS

Session-10

Responsible AI in Retail: Balancing Personalization, Privacy & Trust.

TBA

Session-11

Omnichannel Fulfillment & Frictionless Payments: Redefining Retail Operations.

TBA

Panel Discussion 2

The Post-Purchase Revolution: How Experience Drives Loyalty & Lifetime Value.

Breakfast

REGISTRATION & NETWORKING BREAKFAST

Session-1

The Store of the Future: Smart Checkouts, Digital Twins & AR/VR

Reserve for Sponsor

Session-2

Unified Omnichannel Commerce with AI – Marketplaces as the New Retail Backbone

TBA

Session-3

Marketplace 3.0: Building Retail Ecosystems with AI, Data Collaboration & Platform Models

Reserve for Sponsor

Break

MORNING NETWORKING BREAK

Session-4

The Winners of 2026 and Beyond: Who Will Lead the AI-First Retail Era

Reserve for Sponsor

Session-5

AI-Powered Workforce & Retail Talent Transformation

Reserved for Speaker

Session-6

AI in Marketing & Content Commerce (Shoppable Videos, TikTok/Instagram, Campaign AI)

Alice Casely-Hayford

Content Director

NET-A-PORTER

Panel Discussion 3

Responsible AI in Retail: Navigating Compliance, Consumer Trust, and Ethical Innovation

Break

NETWORKING LUNCH & SOLUTION SHOWCASE

Session-7

Dark Stores, Quick Commerce & Last-Mile Delivery Innovation

TBA

Session-8

Data-Driven Retail: Harnessing Predictive Analytics and AI to Drive Smarter Decisions and Personalized Experiences

TBA

Session-9

Data Collaboration & Retail Ecosystems (Clean Rooms, Retailer–CPG collaboration)

Reserved for Speaker

Break

NETWORKING & REFRESHMENTS

Session-10

Ethics & Regulation of Retail AI (EU AI Act, UK rules)

David ward

Regulatory, Ethics & Compliance Director and Legal Operations Director

Tesco

Session-11

Retail-as-a-Service & Platformisation (Tesco Media, Walmart GoLocal models)

TBA

Panel Discussion 4

The Future of Marketplaces & Omnichannel Platforms

TBA

Session-12

Customer Communities & Loyalty 3.0 (Gamification, Web3, Experiential loyalty)

TBA

Interested in Speaking?

Are you a retail innovator, e-commerce leader, or digital commerce expert driving growth and transformation? The NexGen Retail & E-Commerce Summit invites you to share your insights on the most impactful trends shaping modern commerce, including:

E-Commerce Growth Strategies: From acquisition to retention, explore proven methods to scale online revenue.
Omnichannel Customer Journeys: Creating seamless experiences across online, mobile, and in-store touchpoints.
Performance Marketing & Social Commerce: Leveraging paid media, influencers, and content to drive conversions.
Digital Payments & Checkout Innovation: Enhancing speed, security, and user experience in transactions.
Customer Data & Personalization: Using insights and analytics to deliver targeted, high-impact engagement.
Supply Chain & Fulfillment Innovation: Solving last-mile challenges and optimizing delivery experiences.
Marketplace & Platform Expansion: Building scalable ecosystems for sustained growth. …and more topics shaping the future of retail and e-commerce.

…and more topics that are shaping the AI-powered retail landscape.

Join us to share your expertise, connect with industry leaders, and play a key role in defining the next era of commerce.

Roundtable Discussion.

Don't overlook the chance to participate in comprehensive conversations with industry leaders during our exclusive Roundtable sessions. These collaborative platforms will address the most critical topics regarding AI in retail, enabling you to: