NexGen Retail Summit, London
15th & 16th April, 2026, London, UK
NexGen Retail Summit invites industry experts to present their knowledge on how this innovation is transforming the sector. This revolutionary technology is anticipated to facilitate customized services, strengthen security measures, and streamline customer interactions, potentially reaching a market valuation of $85 billion by 2030.
Participate with us in London for an innovative conference examining how revolutionary technologies including AI, blockchain, data analytics, and biometrics are transforming retail operations.
About The Event.
The NexGen Retail Summit, taking place on 15th & 16th April 2026 at the Hilton Hotel, London, brings together retail executives, retail leaders, and technology innovators under one roof. This essential summit explores how AI is transforming the retail sector, from streamlining operations and strengthening security to delivering hyper-personalized customer experiences. Attendees will gain insights into cutting-edge methodologies, evolving regulatory landscapes, and customer-first strategies that are reshaping the future of commerce.
Who Should Attend?
CXOs, VPS, Directors, Heads, Managers and Specialists of -
- Retail & E-Commerce
- Retail Compliance
- Customer Experience
- Marketing Strategy
- Chief Technology
- Retail Data Analyst
- Supply Chain
- Digital Merchandising
- Customer Insights
- Retail Operations
- Technology & Innovation
- Brand Partnerships
- Retail Technology Architect
- Customer Success
- Store Experience Designer
- Retail Sales Analyst
- Omnichannel Integration
- Social Media Marketing
Who Should Attend?
CXOs, VPS, Directors, Heads, Managers and Specialists of -
Retail & E-Commerce
Retail Compliance
Customer Experience
Marketing Strategy
Chief Technology
Retail Data Analyst
Supply Chain
Digital Merchandising
Customer Insights
Retail Operations
Technology & Innovation
Brand Partnerships
Customer Success
Retail Sales Analyst
Social Media Marketing
Speakers.
Meet our Industry Leaders
Ekaterina Golovanova
Digital, E-Commerce & Growth Director
L’oreal
Stijn Demeersseman
Head of UK Retail Media & Advertising Account Management
Amazon
Georgia Wickes
Managing Director
ASDA
Meriel Neighbour
Global Transformation Director
River Island
Joanna Mckew
Head of Business Development B&Q Marketplace
B&Q
Rob Armstrong
Director Data Science
Tesco
Roisin Hurley
Global Director of Retail Excellence
Burberry
John Mildinhall
Head of AI Futures
Marks & Spencer
Sebastian Obeta
NLP Expert /Co-founder Applied Artificial Intelligence Society UoB) and (Member of European AI Alliance
European Commission
Amit Khare
Global Deputy Head Change Management and Transformation & Global Lead Data Science Compliance, Director
Société Générale
Rob Tynan
Senior Director
Credit Suisse
Ayman Elkasaby
Vice President
Bank of America
Sachin Sharma
Head of Data Change and Innovation
Danske Bank
Ankur Gupta
Head of Data Products
Danske Bank
Prajwal Shreyas
GenAI/ML Senior Manager
Santander
Olaf Hofmann
Product Director FinCrime
N26
Dr. Xuxin Mao
Head of Research
Bank of China (UK)Â Limited
Why Attend?
Imagine a retail world where:
- Shopping is seamless- AI-powered facial recognition and digital onboarding make shopping effortless.
- Every customer feels unique- machine learning delivers personalized product recommendations.
- Trust is built in- advanced AI enhances fraud detection, security, and risk management at every touchpoint.
This is the future of retail, and it’s arriving faster than you think.
The NexGen Retail Summit brings together the brightest minds in retail to showcase how AI is redefining the shopping experience. From smarter store operations and seamless checkouts to personalized customer journeys and fraud-proof transactions, discover how technology is shaping the next era of commerce. Connect with trailblazing retailers, explore innovative use cases, and gain the insights you need to stay ahead in an AI-powered retail world.
Join us in London on 15th & 16th April, 2026, for a transformative experience.
Our Schedule
Session-1
The $1 Trillion AI Retail Revolution: Where the Value Chain Gets Rebuilt
TBA
Session-2
Experience Economy in Motion: Turning Post-Purchase Into the New Growth Engine
Reserved for Sponsor
Session-3
Predictive Commerce & Supply Chain Agility: Building a Responsive Retail Network.
TBA
Break
MORNING NETWORKING BREAK
Session-4
Omnichannel at Scale: Creating Seamless, Personalized Customer Journeys.
TBA
Session-5
Beyond Returns: Sustainable Fulfillment & Reverse Logistics Innovation
Reserved for Speaker
Session-6
The Marketplace Imperative: Why Platformisation is the Future of Retail Growth
TBA
Panel Discussion 1
The Future of AI-Driven Retail: CEOs & Innovators on the Next Decade of Growth.
Lunch Break
NETWORKING LUNCH & SOLUTION SHOWCASE
Session-7
CX ROI in Action: Measuring Experience Impact Across the Customer Journey.
TBA
Session-8
Customer Communities & Loyalty 3.0: From Transaction to Connection.
TBA
Session-9
The Retail Tech Stack of 2030: Cloud, AI & Predictive Platforms.
TBA
Break
NETWORKING & REFRESHMENTS
Session-10
Responsible AI in Retail: Balancing Personalization, Privacy & Trust.
TBA
Session-11
Omnichannel Fulfillment & Frictionless Payments: Redefining Retail Operations.
TBA
Panel Discussion 2
The Post-Purchase Revolution: How Experience Drives Loyalty & Lifetime Value.
Breakfast
REGISTRATION & NETWORKING BREAKFAST
Session-1
The Store of the Future: Smart Checkouts, Digital Twins & AR/VR
Reserve for Sponsor
Session-2
Unified Omnichannel Commerce with AI – Marketplaces as the New Retail Backbone
TBA
Session-3
Marketplace 3.0: Building Retail Ecosystems with AI, Data Collaboration & Platform Models
Reserve for Sponsor
Break
MORNING NETWORKING BREAK
Session-4
The Winners of 2026 and Beyond: Who Will Lead the AI-First Retail Era
Reserve for Sponsor
Session-5
AI-Powered Workforce & Retail Talent Transformation
Reserved for Speaker
Session-6
AI in Marketing & Content Commerce (Shoppable Videos, TikTok/Instagram, Campaign AI)
Alice Casely-Hayford
Content Director
NET-A-PORTER
Panel Discussion 3
Responsible AI in Retail: Navigating Compliance, Consumer Trust, and Ethical Innovation
Break
NETWORKING LUNCH & SOLUTION SHOWCASE
Session-7
Dark Stores, Quick Commerce & Last-Mile Delivery Innovation
TBA
Session-8
Data-Driven Retail: Harnessing Predictive Analytics and AI to Drive Smarter Decisions and Personalized Experiences
TBA
Session-9
Data Collaboration & Retail Ecosystems (Clean Rooms, Retailer–CPG collaboration)
Reserved for Speaker
Break
NETWORKING & REFRESHMENTS
Session-10
Ethics & Regulation of Retail AI (EU AI Act, UK rules)
David ward
Regulatory, Ethics & Compliance Director and Legal Operations Director
Tesco
Session-11
Retail-as-a-Service & Platformisation (Tesco Media, Walmart GoLocal models)
TBA
Panel Discussion 4
The Future of Marketplaces & Omnichannel Platforms
TBA
Session-12
Customer Communities & Loyalty 3.0 (Gamification, Web3, Experiential loyalty)
TBA
Interested in Speaking?
Are you an innovator in the retail sector or a retail executive leading transformation through AI? The NexGen Retail Summit invites your speaking proposal on cutting-edge topics shaping the future of retail, including:
- AI-driven Personalization in Retail: From tailored product recommendations to personalized financial services, explore how AI creates unique customer journeys.
- The Future of Financial Security with AI: How advanced technologies safeguard transactions, loyalty programs, and customer trust.
- Fintech for Seamless Customer Experiences: Leveraging digital payments, smart credit solutions, and integrated finance for frictionless shopping.
- Biometrics in Retail: Enhancing security and convenience with fingerprint, facial recognition, and voice-based authentication.
- Open Retail & API Management: Unlocking opportunities for collaboration, data sharing, and ecosystem growth in the connected retail world.
…and more topics that are shaping the AI-powered retail landscape.
Join us to share your expertise, inspire the industry, and help define the next generation of retail.
Why Attend?
Discover the Power of NexGen Technologies
- Seamless account opening with AI-powered facial recognition and digital onboarding.
- Personalized financial experiences powered by machine learning.
- Enhanced security and risk management through the power of AI.
The NexGen Banking Summit empowers you to take control of your banking future with cutting-edge AI transforming security, efficiency, and personalization. Explore AI applications like account opening, fraud detection, and financial advice. Network with industry leaders and gain a competitive edge through thought-provoking discussions on AI and its impact.
Don’t miss this opportunity!
Join us in London on 23-24 October 2024, for a transformative experience.
Roundtable Discussion.
Don't overlook the chance to participate in comprehensive conversations with industry leaders during our exclusive Roundtable sessions. These collaborative platforms will address the most critical topics regarding AI in retail, enabling you to:
- Obtain practical insights on addressing key obstacles and solutions with your colleagues
- Benefit from shared knowledge and diverse expert perspectives
- Influence AI's future by participating in collaborative problem-solving and discovering innovative implementation strategies
Day
Speakers
Experts
Networking
Topics We Cover
- AI in Retail
- Personalized Shopping Experiences
- Sustainability Initiatives
- Augmented Reality Retail
- Omnichannel Strategies
- Voice Commerce Technology
- Data-Driven Decision-Making
- Customer Loyalty Programs
- Blockchain in Supply Chain
- Retail Automation Solutions
- Contactless Payment Options
- Influencer Marketing Impact
- Instant Delivery Services
- Virtual Fitting Rooms
- Subscription-Based Models
- Social Commerce Trends
Registration Packages
Reserve Your Spot to Lead the NexGen Retail Revolution!
In-Person Delegates
£299
- In person Conference Attendance for two days
- 2 Theaters of Content
- Panel Discussion & Live Q & A
- Network with colleagues, partners, tech giants and start-ups
- Snacks, Coffee/tea, Lunches After hours Networking Drinks Reception
- Get special 15% off on group bookings for 3 more delegates.
In-Person Solution Provider
£999
- In person Conference Attendance for two days
- 2 Theaters of Content
- Panel Discussion & Live Q & A
- Network with colleagues, partners, tech giants and start-ups
- Snacks, Coffee/tea, Lunches
- After hours Networking Drinks Reception
Our Participants
Why Sponsor?
The NexGen Retail Summit offers a unique platform to showcase your brand and solutions to a highly targeted audience of industry leaders and decision-makers. Build partnerships, and position yourself at the forefront of AI-powered banking.
1 on 1 Meeting.
Elevate your summit experience with personalized 1:1 meetings. Tell us your ideal connection and company and our team will identify pre-qualified attendees. We’ll reach out to them on your behalf, confirm their interest, and handle scheduling, ensuring seamless connections with key decision-makers.
Our Sponsors
Platinum
Gold
Silver
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Venue
Hilton London Canary Wharf, London
Address :
S Quay Square, Marsh Wall, London E14 9SH, United Kingdom
Phone Number :
+442896230055
Email :
xandria@techtrekevent.com
Contact Us
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